OVC Smith Lane Animal Hospital – COVID-19 Update
We are now welcoming all clients into the building. Per the University of Guelph’s mask mandate, anyone entering must be wearing a mask. Your mask is to remain on at all times. Curbside appointments remain an option for those who prefer this.
To serve you better, please note the following policies:
$25 Appointment Cancellation Fee: 24hrs notice required to cancel a veterinarian appointment to avoid fee.
$25 Late Fee: Applicable to anyone who arrives late for a scheduled appointment or surgery.
$100 Procedure Cancellation Fee: 48hrs notice required to cancel a surgery or dental procedure to avoid fee.