OVC Smith Lane Animal Hospital – COVID-19 Update

Welcome Back!

On Monday, May 9, we will begin welcoming clients into the building. The following COVID19 protocols will remain in place:

  • Clients with a veterinarian appointment or rehab session are permitted inside (curbside remains an option for those who prefer this)
  • Limiting to one person per appointment
  • Clients must be vaccinated against COVID19 and remain masked (following UofG mandate)
  • Technician appointments will continue curbside
  • Food and medication pick-up will continue curbside

When you arrive, please call the client service desk at 519-840-0100 for telephone check-in and a brief COVID screening. As the phone lines remain busy and the front entrance remains locked for now, please arrive 10 minutes early for your appointment. Kindly note there is a fee for a missed appointment or for arriving late.

Our phone lines remain extremely busy during this time. Please consider emailing us at [email protected]