At the OVC Smith Lane Animal Hospital, we are fully equipped to provide a positive experience for companion animals, including dogs and cats. Our spacious lobby has been constructed in order to allow you to determine the amount of animal interaction your pet may experience, providing them with a stress-free visit. If your pet has a quiet temperament and would be nervous around an excited animal, then feel free to position yourself in our comfortable seating area which offers lots of space and separation to make your stress-free visit possible.
Is your pet overly excited or stressed about visiting the vet? No problem! At the PHC, we have multiple exam rooms available, so if your pet requires a quiet room while you wait for your appointment to begin, we can provide that as well. Between appointments, be sure to bring your pet in for a visit! This way, your pet will become more accustomed to the positive experience of our clinic.
Cat Friendly
Our clinic and staff at the PHC have taken many steps to ensure that your cat’s visit is both positive and comfortable. We have implemented the Cat Friendly Practice standards by creating a practice that values its feline patient’s distinct needs in both the physical environment of the practice and the way in which medical care is delivered.
- Nervous cats may be placed immediately into an exam room upon arrival (at your request) to ensure a quiet environment with no human or animal traffic.
- We have a cat-only exam room to eliminate unwanted odors that cause stress and anxiety for some of our feline friends!
- Calming synthetic pheromones can be used to allow your cat to sense familiar surroundings throughout the experience
- Respecting your cat’s sensitivity to smells, we minimize their exposure to odors like perfumes or room/air fresheners
Dog Friendly
The staff at PHC wants to ensure that you and your canine companion are well taken care of while visiting our clinic. Each of our canine companions have different needs and we are eager to make each visit as happy and positive as possible.
- Treats and attention are in high supply for dogs that love interaction as part of their day
- Toys can be made available if your dog needs a fun distraction during their stay
- Exam rooms can be provided for nervous or excited dogs who would benefit from a little privacy
